Refund policy

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, email jalynn@beyou4him.com promptly, ideally within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the item and packaging.

We will review the problem and arrange an appropriate replacement or refund for a confirmed issue. Contact us before sending an item back; we will provide instructions if a return is needed. You will not be charged return postage for a confirmed damaged, defective, or incorrect item.

Changes of mind, size, or color

Our products are made to order. We do not offer voluntary returns or exchanges for a change of mind or for a size or color ordered incorrectly. Please review the product details and available options before checkout, and contact us if you need help choosing.

Your consumer rights

This policy does not limit any cancellation, return, refund, or warranty rights that apply under the law. The 30-day reporting request above does not shorten those rights. Where a statutory cooling-off period applies, we honor it. An item being printed after purchase does not by itself remove a statutory cancellation right; any exception for personalized goods applies only where legally permitted.

Refunds

We will confirm approved refunds by email and issue them to the original payment method. Your bank or payment provider may take additional time to show the credit.

Earlier orders

Orders placed before this policy was published remain subject to the return terms offered when the order was placed, together with applicable consumer rights.